Shipping policy
4. SHIPPING POLICY
Last updated: August 11, 2026
Thank you for shopping with RecoverHER.
RecoverHER is operated by RecoverHer LLC.
Order Processing
Most orders require approximately 1–5 business days for processing and fulfillment before shipment.
Processing time is separate from shipping-transit time.
Processing may take longer during:
- Holidays
- High-volume periods
- Product launches
- Inventory disruptions
- Carrier disruptions
- Other circumstances outside our reasonable control
United States Shipping
After fulfillment, estimated shipping times are generally:
Standard Shipping: approximately 2–4 business days
Express Shipping: approximately 1–3 business days when available
Therefore, many standard U.S. orders may arrive approximately 3–9 business days after the order is placed.
These are estimates and not guaranteed delivery dates.
International Shipping
International shipping may be available to eligible countries displayed during checkout.
International orders may be subject to:
- Import taxes
- Customs duties
- Brokerage fees
- VAT
- Other governmental charges
These charges are generally the responsibility of the customer unless otherwise stated at checkout.
Customs procedures may also delay international shipments.
Shipping Rates
Available shipping methods and applicable shipping charges are displayed during checkout.
Shipping costs may vary depending on:
- Destination
- Selected shipping method
- Products ordered
- Package characteristics
- Promotions
Tracking
When tracking becomes available, customers may receive tracking information through email or their order-status page.
Please allow time for the shipping carrier to activate newly created tracking numbers.
Incorrect Shipping Addresses
Customers are responsible for entering a complete and accurate shipping address.
Contact us immediately if you discover an address error.
Once an order has entered fulfillment or shipped, we may not be able to modify the shipping address.
RecoverHER is not responsible for delivery problems caused by incorrect or incomplete addresses entered by customers.
Lost Packages
If you believe your package has been lost in transit, contact:
Please include your order number.
Lost-package claims should generally be reported within 30 days after the estimated delivery date.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact us within 30 days of delivery.
Include your:
- Order number
- Description of the issue
- Photographs of the product
- Photographs of the packaging when applicable
Shipping Delays
Delivery dates are estimates and are not guaranteed.
RecoverHER is not responsible for shipping delays caused by circumstances outside our reasonable control, including:
- Weather
- Natural disasters
- Carrier delays
- Customs processing
- Government restrictions
- Transportation disruptions
- High seasonal shipping volume
- Incorrect delivery information
Contact
For shipping questions:
RecoverHER
RecoverHer LLC
Email: abconsumergroup@gmail.com