Refund policy

1. RETURN & REFUND POLICY

Last updated: August 11, 2026

Thank you for shopping with RecoverHER, operated by RecoverHer LLC.

Because many RecoverHER products include dietary supplements, wellness products, consumable goods, and personal-care products, returns are limited for health, safety, and quality-control reasons.

Returns

We generally do not accept returns of opened, used, consumed, or unsealed products.

Please do not mail products back to the address shown on your package unless RecoverHER has specifically instructed you to do so.

Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, misprinted, or you receive the wrong product, contact us within 30 days of receiving your order.

Please include:

• Your full name
• Order number
• A description of the issue
• Clear photographs of the product
• Clear photographs of the shipping packaging when applicable

Once your claim has been reviewed and approved, RecoverHER may issue a replacement or refund at no additional cost.

Lost Packages

If your package appears to have been lost in transit, contact us as soon as possible.

Lost-package claims should be submitted within 30 days after the estimated delivery date.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an incorrect or incomplete address is submitted and the order has already entered fulfillment or shipped, RecoverHER cannot guarantee that the order can be changed, redirected, replaced, or refunded.

Order Changes and Cancellations

Contact us immediately if you need to change or cancel an order.

Orders may begin processing shortly after they are placed. Once an order enters fulfillment, we may no longer be able to change or cancel it.

Submitting a cancellation request does not guarantee cancellation.

Refunds

Approved refunds will generally be issued to the original payment method.

After a refund has been issued, processing times may vary depending on your bank, credit-card issuer, or payment provider.

Original shipping charges are generally non-refundable unless the refund results from an error by RecoverHER or its fulfillment process.

Non-Returnable Items

Unless otherwise required by applicable law, the following items are not eligible for return:

• Opened dietary supplements
• Used or partially consumed products
• Opened personal-care products
• Products damaged through misuse
• Gift cards
• Final-sale products
• Products purchased from unauthorized third-party sellers

Nothing in this policy limits consumer rights that cannot legally be excluded.

Contact Us

For refunds, replacements, cancellations, or order concerns:

RecoverHER
Operated by RecoverHer LLC
Email: abconsumergroup@gmail.com

Please include your order number when contacting us about an existing order.